pain point
noun
plural pain points
: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers
When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.—
Billy Polson
Billy PolsonCustomer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.—Chris Welch
Chris Welch
broadly
: something that is a recurring source of trouble, annoyance, or distress
Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. —Jura Konicus
Jura Konicus Examples of pain point in a Sentence
Recent Examples on the Web
If a deal is financially weak, extract marketing power—turn it into proof of innovation, exclusivity or solving customer pain points.
—Expert Panel®, Forbes.com, 30 May 2025
Tesla addresses two major pain points in the EV purchasing process: affordable pricing and practical driving range.
—Charles Singh, USA Today, 28 May 2025
The town home development marks another pain point in the long-festering tensions between community advocates and residents who have criticized the housing authority for leasing public land for non-public housing purposes.
—Lizzie Kane, Chicago Tribune, 27 May 2025
Sanctions, originally considered a serious diplomatic tool, are increasingly used like political bandages, quickly slapped on, soon ignored, and easily peeled off ... but not truly addressing the pain point.
—Zoltan Istvan, MSNBC Newsweek, 27 May 2025
See All Example Sentences for pain point
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Expert Panel®, Forbes.com, 30 May 2025
Tesla addresses two major pain points in the EV purchasing process: affordable pricing and practical driving range.
—Charles Singh, USA Today, 28 May 2025
The town home development marks another pain point in the long-festering tensions between community advocates and residents who have criticized the housing authority for leasing public land for non-public housing purposes.
—Lizzie Kane, Chicago Tribune, 27 May 2025
Sanctions, originally considered a serious diplomatic tool, are increasingly used like political bandages, quickly slapped on, soon ignored, and easily peeled off ... but not truly addressing the pain point.
—Zoltan Istvan, MSNBC Newsweek, 27 May 2025
See All Example Sentences for pain point
Cite this Entry
“Pain point.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/pain%20point. Accessed 3 Jun. 2025.
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